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Orders
Common questions about orders
How do I know if my order is confirmed?
You will receive a confirmation email, entailing the products you have purchased.
Can I change my shipping address after my order is placed?
Once your order has been placed, your shipping address can no longer be amended. Ensure all details are correct before you complete your order.
Shipping & Returns
Common questions about shipping, returns, and exchanges
Do you ship internationally?
Yes, we do! Add your address at checkout to calculate shipping costs to your country. We currently ship to United Kingdom, Canada, United States, Belgium, Germany, Denmark, France, Greece, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden.
When will my order be shipped?
Standard processing time for our 'Indian Collection' orders is 4-5 days for Bundles and 6-8 days for Frontals and Closures. Our HD Frontal and Closure Collection is all hand-knotted meticulously, which explains the timeframe.
Shipping to the United Kingdom is 2-3 days. Shipping to North America is 6-7 days.
What is your return policy?
Unfortunately, we are unable to offer returns, refunds or exchanges.